St. Paul, MN (October 31, 2018) —— Matsuura Machinery USA’S distributor service team met at the company’s headquarters in St. Paul, MN to collaborate in new product training and best practices to ensure Matsuura USA Customers receive unrivalled service, support and training.
“Members from each of Matsuura USA’s Distributor Network attended and obtained Matsuura’s exclusive factory training on many of our new products,” said Shawn Buboltz, Matsuura’s National Service Manager.
Matsuura USA recently announced the company’s two newest machines: the MX-850 PC4 and the MAM72-70V.
“Matsuura customers expect responsive and knowledgeable service. We understand and train our service professionals to provide exceptional service that will maximize uptime and reduce total cost of ownership,” Buboltz added.
At Matsuura USA, customers receive instant access to Matsuura’s service program. Matsuura Machinery USA’s comprehensive distributor network located throughout the United States provides complete service and a dependable, immediate response to keep machines running to their fullest potential.
“We recognize the investment our customers make in purchasing our high-precision and high-accuracy machine tools for their business but understand that professional and responsive service ensures peace of mind about buying decisions,” Buboltz explained.
In addition to Shawn Buboltz, the company’s National Service Manager, Roger Breeggemann serves as Matsuura USA’s Service Coordinator.
“Buboltz manages the overall direction and coordination of Matsuura Machinery USA’s Service Department. Buboltz has nearly 20 years of experience and a comprehensive understanding of the industry. His keen insights and knowledge enable him to effectively lead the Matsuura USA Service Team. Most importantly, he provides incomparable service our customers expect from Matsuura,” said a Matsuura USA Spokesperson.
“In Breeggeman’s role as Service Coordinator, he manages Matsuura’s service scheduling and dozens of other projects that happen behind the scenes to deliver Matsuura’s world-class service. His extensive management experience reinforces his proficiency in responding to and solving our customer’ requirements. He uses analytical and problem-solving abilities to explore and successfully resolve any customer questions or concerns,” the Matsuura USA Spokesperson added.
Whether by phone, fax or e-mail, Matsuura machine tool service specialists are available 24-hours a day, 7-days a week to advise and assist you in answering questions regarding the operation of your Matsuura machine tools. Matsuura’s service team will address your needs quickly and professionally, and work with you to maximize your machine’s uptime to reduce total ownership costs.
To learn more, please contact your exclusive Matsuura distributor or contact Matsuura USA at [email protected]
Machinery USA, Inc., located in St. Paul, MN is the U.S. subsidiary of Matsuura Machinery Corporation in Japan. Since 1935, Matsuura has been the forerunner in designing innovative technology and manufacturing solutions to a variety of industries around the globe. Matsuura Machinery USA, Inc. delivers unmatched excellence in 5-axis, vertical, horizontal, linear motor, multi-tasking CNC machine tools and machines with a powder bed metal AM platform with machining capability. Matsuura Machinery USA, Inc. provides the service, applications and technical field support that have always been the Matsuura standard for business. For more information on Matsuura products, contact: [email protected] or visit: www.matsuurausa.com.