St. Paul, MN (July 26, 2017) — Matsuura Machinery USA Inc. announces the selection of Kana Moore in the role of Service Assistant.
As Service Assistant, Moore will provide general service support to the Matsuura Machinery USA, Inc. Service Team. Moore will be responsible for: the coordination of warranty claims; assisting with incoming service calls; and supporting the planning and scheduling of service training events.
Reporting to Matsuura Machinery USA, Inc.’s National Service Manager, Shawn Buboltz, Moore will also be instrumental in the organization of materials for training, technical reporting, repair manuals, management summaries and other essential documentation.
Moore previously served as Corporate Sales Associate for OMRON Corporation in Tokyo, Japan. As Corporate Sales Associate, Moore managed sales accounts for multiple major corporations and collaborated to create new products tailored to their specifications, while developing sales strategies.
“Kana has a thorough understanding technical and engineering terminology, an ability to read and speak Japanese fluently, experience in sales and customer service and a proficiency in Microsoft Office software. She is a great addition to the team,” said Matsuura Machinery USA, Inc.’s National Service Manager, Shawn Buboltz.
Prior to her role at OMRON Corporation, Moore served as an Intern at SIIX Corporation on Taipei, Taiwan.
Moore is a 2014 graduate of Kwansei Gakuin University, Hyogo, Japan, where she earned a Bachelor of the Arts in Economics.
Matsuura Machinery USA, Inc., located in St. Paul, MN is the U.S. subsidiary of Matsuura Machinery Corporation in Japan. Since 1935, Matsuura has delivered unmatched excellence in high speed and high precision CNC machine tools. From full 5-axis, vertical, horizontal, linear motor or multi-tasking CNC machine tools, Matsuura has been the forerunner in designing innovative technology and manufacturing solutions to a variety of industries around the globe. Matsuura Machinery USA, Inc. provides the service, applications, and technical field support that have always been the Matsuura standard for business.
Matsuura’s global customer base demands high speed, high accuracy and reliability with unrivaled technical, applications and service support. Matsuura’s dedication and commitment to the research and development of unique products incorporating the latest emerging technologies is the foundation of the company’s status as a technology leader.
For more information on Matsuura products, contact: [email protected] or visit: www.matsuurausa.com.