St. Paul, MN (December 13, 2016) — Due to tremendous growth, Matsuura Machinery USA, Inc. is currently seeking highly-skilled individuals for Machine Tool Application Engineer and Field Service Engineer. As we continue to expand and grow, we are seeking proficient and knowledgeable individuals who are eager to be a part of our Matsuura team and maintain our CNC machine tool reputation.
MATSUURA MACHINERY USA INC. APPLICATION ENGINEER (MMU-011) The Matsuura Application Engineer’s objective is to train and support distributor engineers and/or Matsuura customers in the operation and troubleshooting of all Matsuura machining centers for machine software, machining applications, cutting conditions, control functions, and Fanuc 5 axis functions.
Application engineers will typically perform time studies, test cuts, CAM and manual programming, create CAD models, setup and execute machine cutting demos for both showroom machines and technical workshops/open houses, as well as troubleshoot machine functions and Matsuura software.
The Matsuura Application Engineer will be responsible for resolving multifaceted challenges that exceed the scope of Matsuura distributor’s ability.
MATSUURA MACHINERY USA INC. MACHINE TOOL FIELD SERVICE ENGINEER (MMU-012) The Matsuura Field Service Engineer’s objective is to identify cause and provide corrective action in repairing a variety of Matsuura products. The Matsuura Field Service Engineer will be responsible for resolving multifaceted challenges that exceed the scope of Matsuura distributor’s ability. Responsibilities include, but are not limited to: Travel to customer’s facility to provide installation, troubleshooting maintenance and repair support on Matsuura machines and controls; Provide comprehensive training to distributors and customers as wells as assistance over e-mail and phone; Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues; Ensure proper documentation regarding machine issues, repairs and installation; the Matsuura Field Service Engineer will provide detailed feedback to management, distributors and customers; Possess and maintain an in-depth knowledge of machine tool industry and Matsuura Machinery product lines; Execute warranty repairs and providing after warranty service on Matsuura products; and Produce technical bulletins and repair manuals
Matsuura Machinery USA, located in St. Paul, MN is the importer of Matsuura machining centers in the United States. We deliver unmatched excellence in high speed and high precision CNC machine tools. As the U.S. subsidiary of Matsuura Machinery Corporation in Japan, Matsuura USA provides the premium service, applications, and technical field support that have always been the Matsuura standard for business.
Matsuura Machinery USA Inc. is proud to offer employees full company paid benefits including medical, dental, and vision.
For questions, please contact Matsuura Machinery USA Inc. at [email protected] or 651-289-9705. Matsuura Machinery USA Inc. is an Equal Opportunity Employer.